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Friday October 31, 2014

The Invisible Global Army Hot On The Trail Of Trolls

This article should probably be titled "how mods will ban your troll ass if you start any crap here." big grin

From a sunlit room in a small village in Devon, a 65-year-old woman is watching you. Patrolling the internet, she admonishes cyberbullies, trolls and spammers. Jennifer Paine is an online moderator for Emoderation, a company that manages social media for companies in sectors ranging from banks to children’s online games, from HSBC to Moshi Monsters. Described as the "granny of community moderation", her first foray into the industry was as far back as 1997, when she managed chat rooms and forums in the dark days of dial-up.

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